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Crestron e-Control 2 has failed to load.
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Below is a list of possible solutions.
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When a dialog box titled Information Bar appears, a
message on the top of the browser window will state "This website
wants to install the following add-on: 'Crestron E-Control' from 'Crestron
Electronics, Inc'. If you trust the website and the add-on and want to
install it, click here..." Follow the instructions and click
the message and click Install ActiveX Control. Repeat this
process if prompted again.
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When a dialog box titled Internet Explorer - Security Warning
appears, asking Do you want to install this software? with the name Crestron
E-Control and publisher Crestron Electronics, Inc, click Install.
Repeat this process if prompted again.
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In IE, under Tools | Internet Options dialog box, click
on the Security tab and make sure your security level has Download
signed ActiveX controls set to enable or prompt.
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| Make sure your user account has either Power User or Administrator privileges. |
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Make sure your user account has Administrator privileges.
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In the Control Panel for Windows, in the Security
Center make sure User Account Control is Off.
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A version of Microsoft Windows running Microsoft Internet Explorer is required for e-Control 2.
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